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The Buhaichuk family moves to East Kilbride part 2!

May 25, 2022

The Buhaichuk family arrived in East Kilbride.

Sunday 7th May

For the first week the family stayed at Lorri and Keiths home before they moved into their new accommodation to let them acclimatise to Scotland.

On the second night they decided to make a Ukrainian meal for Lorri and her family and the following night this was reciprocated. One of the funniest things that happened was when Sofia was making her meal, she disappeared upstairs for a few minutes, she returned proudly holding her food processor which she has taken all the way from Ukraine.

We took them to Rouken Glen Park, which they loved the open space and absolutely adored the ice cream. They seemed surprised at the number of dogs in the park with their owners as this is not the same in Ukraine. We all quickly discovered the importance of iPads and Google Translate to sort out the many communication issues.

When they saw the property for the first time they were delighted, there were tears and exclaimed they had never imagined they would live in such a beautiful home. A huge amount of work was done by the Property Store staff and many of our contractors to have the property ready in time for them to occupy. A big thank you to everyone of them, it wouldn't have been possible without their help.

Week beginning the 9th May

Appointments were arranged that week with various officials and the council came out to inspect the property to make sure it was safe and of a decent standard for the family to live in.

There were many new experiences for them that week. They had their first trip to Braehead Shopping centre and Ikea to get the necessary items they needed for the house. Aaron chose a bright yellow duvet cover for his new bed as it was Ukrainian Colours. Keith spent his weekend assembling childrens beds and Kallex units, whilst being fed at regular intervals by Tatiana.

Heather our lettings manager has been introducing the family to the local walks as this is something they enjoy doing. Our team leader Rachel, went on a girls shopping trip to Silverburn with Sophia on Tuesday 10th May to get some make up and clothes without Aaron which was a major treat for her to get some time on her own.

Sunday 15th May

After a week in their new home the family came round to Lorri's on the Sunday afternoon for a family dinner, Sophia enjoyed using the hot tub and drinking bubbles while Aaron played with Lorri's grandchildren. The family asked Lorri if they could watch the Eurovision song contest as they had been unable to view the previous evening but knew Ukraine had won. Being something Lorri and Keith tried to avoid they endured this torture for the sake of their guests.

If you are interested about following the rest of the Buhaichuk family story we will be uploading more blogs soon.

I rarely write reviews

I rarely write reviews, however, the customer service I received from June in my opinion was market leading.. From end to end June was professional, honest and communication was excellent. I bought from Property Store and will now use over Slater Hogg for all future sales. June is a true asset to the business. Paul Gillon

"As a family wishing to invest in property for the first time. We had invaluable support and knowledge from Lorri and June to take us 'step by step' through the process from sourcing and purchasing to finding the ideal tenants for the properties. Without you we would still be wondering 'how'! "

  • Jess and David Cairns

"The Property Store was fantastic in finding me a property. They really took such a personal approach to finding me a suitable flat and take great care to ensure its the right fit. The staff are very friendly and will do everything they can to help in anyway they can. I would definitely recommend them to anyone looking for a property."

  • Debbie Fraser

"Called up on the Monday for a viewing, as a first time Letter I'd never done this before but booked up and went to view it, a younger girl was showing the flat named Rachel, nothing was too much trouble told us all about the flat ect if there was anything we wanted changed just to ask she was great.
We really liked the property so I called up and a guy called mark was on the other side of the phone I had a few questions he ran me through it all told me to just be quick at getting all our info across and they would deal with the rest.
Amazing service.
Amazing team.
Amazing experience.
Thanks again!"

  • - Sam

"Lorraine has managed my properties for 15 years and has always been helpful, honest and reliable and the office staff are responsive and well informed. She has sourced properties for me and dealt with various crisis with aplomb. I know that even if I am away on holiday she can and does deal with anything unexpected in a capable and timely manner. She is very knowledgeable and is always a source of advice and help. She is indeed the Property Whisperer."

  • Suzanne Freedman
  • - Landlord

"Can you pass thanks on to the landlord. I've enjoyed living in the house it's just unfortunate my hip condition has deteriorated and caused me to move. I hope the new tenants enjoy their new home. Thank you to property store for all the help and support. A very professional team. I would highly recommend you to others."

  • Helen
  • - Tenant

"All of the staff are great, very professional, helpful and welcoming.
Made our journey very easy and stress free, would highly recommend them!!!
From viewing the property to handover of our keys everything was smooth, no issues and now have a very happy household
Thank you all for your help."

  • - Allyson

"Having previously rented accommodation with other letting agents in the area, The Property Store are miles ahead of the rest. Lovely maintained properties and professional and courteous staff. Highly recommend!"

  • Letting agents
  • - Claire Moran

"I would highly recommend using the property store . I have just recently let my flat out & they found me a tenant within 1 week. The whole process has been hassle free, Lynne in particular has been fantastic, very professional & the customer service from all the staff has been great. Thank you."

  • Lisa Doogan
  • - Landlord

"I just wanted to take some time out to let you know how super-impressed I have been with the client service received in relation to the above new tenancy which I recently agreed with The Property Store. The service, most notably from Lynn has been nothing short of exceptional and is testament to your wider business operation. In particular, I would like to commend you on your personal can-do approach, nothing was too much of a problem and I was kept informed at each stage of the process from viewing to signing off on inventory. My dog (Magic) and I have really settled in well to this wonderful wee property and it certainly feels like a new start and home for us. I am looking forward to planting out the massive garden come the Spring and enjoying a chilled Rose come the Summer months!"

  • - Tracy Cameron